Help
The following options are in this section:
The Knowsleyspace website has been designed to function with any web browser, but will work best with Internet Explorer version 6 for windows, Firefox for windows and Safari for users of apple macs.
The site is designed to function on graphical browsers at a minimum resolution of 800 X 600 pixels, but will work best at resolutions of 1024 x 768 or higher.
Knowsleyspace is organised into 8 main sections which provide information to key citizen groups. The main sections are:
Home - this section is the gateway into all sections of the website
Infants - information targeted at children aged 4 to 8 years and their parents or carers.
Juniors - information targeted at children aged 8 to 11 years and their parents or carers.
Teens - information targeted at teenage children aged 12 to 16 years
Young adults - information targeted at young adults aged 16 and over
Parents and Carers - information targeted at adults who care for children
Experts and Practitioners - information targeted at those who work with children and their families
Find a Service - a directory of public services provided throughout Knowsley and surrounding areas
There are a number of ways of finding your way around Knowsleyspace and finding the information you are looking for.
Keyword search
At the top of the right hand menu is a keyword search box. If you type in words or phrases related to the information you are looking for into this box and press ‘search site’ you will be shown a list of links to relevant pages in the website.
All results are accompanied by a symbol representing the section of the site the information belongs to.
A-Z index and sitemap
The A to Z index contains entries for all pages in the website, organised in alphabetical listings. The sitemap provides a higher-level view of the sites content.
Global navigation
The global navigation can be found in the left column. This is also the top level of main site navigation. When a global navigation item is selected all related sub-links should appear in the left column (level two navigation).
When you have clicked a link in the left hand navigation and arrived at a content page, additional content relating broadly to the topic or service you have chosen will be accessible via links in the right hand menu.
See 'Site structure' above for details of global navigation sections.
Breadcrumb Trail
The middle column displays the breadcrumb trail. The breadcrumb trail is a navigation aid that shows you where you are on the website and allows you to quickly access upper levels of the site.
Service directory search
The help4me service directory allows you to search for services available to children, young people, families and professionals quickly and easily.
The directory can be searched using a combination of keywords, phrases, location and category. Results are provided in a Google style with full information accessible by choosing a service.
Links
Many pages contain links in the text taking you to external websites and other pages within this website. Associated and external links can also be found in the right hand menu of content pages. All links to external websites will open in a new window.
Contacting children's services
You can contact the children's services team with general or specific enquiries. Use the contact us link found in the header of all pages.
Website feedback can be given by emailing knowsleyspace@knowsley.gov.uk.
Technical Website Enquiries
Faulty pages, broken links and other technical faults should be reported to the web team at: corporatewebteam@knowsley.gov.uk
For a full details of website accessibility options go to accessibility help page